
Hardy & Co Community
FAQ
Frequently Asked Questions
Are Hardy & Co products authentic?
Are Hardy & Co products authentic?
Yes. All products sold at Hardy & Co are 100% authentic. Every item is carefully inspected before shipping, and we work exclusively with trusted and verified suppliers to ensure originality, quality, and reliability in every purchase.
Do you ship worldwide?
Do you ship worldwide?
Yes, we ship worldwide. Hardy & Co has successfully delivered over 50,000 orders to customers in more than 200 countries.
Do I have to pay extra fees upon delivery?
Do I have to pay extra fees upon delivery?
In some cases, international orders may be subject to customs duties or import taxes, depending on your country’s regulations. These fees are determined by local authorities and are the responsibility of the customer.
What if the size isn’t right?
What if the size isn’t right?
If the size doesn’t fit, you may request an exchange or return within 30 days of receiving your order. Please contact our support team for assistance before returning any item.
What should I do if I want to exchange or return an item?
What should I do if I want to exchange or return an item?
Simply contact our customer service team at contact@hardyeco.com within 30 days of delivery. Our team will guide you through the return or exchange process quickly and efficiently.
What shipping methods do you offer?
What shipping methods do you offer?
We partner with leading carriers such as DHL, UPS, USPS, Royal Mail, Canada Post, and Australia Post to ensure fast and secure delivery. All orders include tracking, with tracking details sent directly once your order is shipped.